Do you offer express or expedited shipping?

At this time, no. Most, if not every order, arrives within two weeks from the time of purchase. Please see our Free Shipping for more information.

We work with our printing partners in North America, Europe, Japan, and Australia to deliver prints to everyone in a timely fashion.

Do you offer digital downloads?

No. We don’t send out any files.

Where’s my order?

You will receive a tracking number once your order has shipped. Once shipped, we have no control of when or where it is located. If the tracking information states the shipment will arrive late or is stuck on a certain phase, please allow for an additional two weeks for delivery. We do not offer refunds for delays caused by shipping. Please refer to your tracking information for the latest updates.

Are these prints official?

Centroute Map Company has no association with any transit agency or organization, unless otherwise stated as officially licensed. Our prints are not official transit maps and are not intended for use for navigating.

How current are your maps?

Mass transit systems are always progressing and revising, if you see a print that needs updating or correcting, please contact us about official revisions. All maps, diagrams, and prints are designed from open sources, are original art, and intended to be up to date.

As far as showing future lines and stations, our rule is if it’s under construction and announced to open within one year, it’ll be included on our prints. Planned or proposed elements are not included. We aim to future proof our prints as much as possible, and within reason. No fantasy maps.

What about past maps?

Yes, we have those! We “renovate” older maps for a crisp, modern print. Some are currently listed, and we do take requests, but only if there is enough information to complete a renovated map.

Why isn’t this line on this map? When will this be added to this map?

This is the current Elizabeth Line hot topic. Using it as an example, we include official rail lines of each system first and foremost. The Elizabeth Line is not a tube line, and not included on our London Underground map print. Bus routes and light rail lines are a secondary or tertiary consideration in fulfilling our prints.

Our concept is ‘form over function’ and we limit when a map becomes too much, such as urban transit and regional transit systems. After all, we want it to look good framed and on your wall. We separate such systems into their own print. For example, Paris Metro / RER, BART / MUNI, and U-bahn / S-bahn systems.

Can I alter, modify, add, or subtract anything?

No alterations of any design elements. Most of our prints are vertical/portrait in orientation. If you prefer a horizontal/landscape orientation, contact us and we can discuss options. Not all prints can switch orientations.

Watermark versus logo.

All of our prints include our logo unless otherwise shown. Our logo is an intentional art element and balances the name or title on the print, as well as identifies our prints with pride. None of our prints come with a watermark — a semi-transparent element — that obscures the main subject matter.

You have an Etsy store?

Our Etsy store was our first venture into selling transit prints to a worldwide audience. There may be a difference of what prints are offered here versus Etsy — all of our prints are available here. (During our current soft launch of this site, most prints are on Etsy) Otherwise same prints, same quality, same pricing. We will continue our Etsy store for those who prefer to shop on that platform.